Manhattan Home Design, a furniture company focusing on mid-century modern-day and modern items, settings itself as a provider of "affordable high-end." The firm offers a curated collection of furniture, consisting of renowned recreations and original designs, intending to bring top notch, stylish pieces to a wide target market.
Brand Philosophy and Products
The brand's core ideology, as highlighted by CEO Becca Polak, is to provide practical and fashionable furnishings that forms the way individuals live. Polak, a previous company lawyer that got Manhattan Home Design in Might 2024, brings a focus on customer-centric service and top quality. The firm's directory includes preferred products like the Mario Bellini Sofa and the Ducaroy Sofa, commonly made with high-end materials such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough consider Manhattan Home Design Reviews from both the company's web site and independent review systems reveals a mixed picture. The Sitejabber website supplies a particularly informing viewpoint, with an general rating of 2.6 out of 5 celebrities, suggesting a pattern of customer dissatisfaction.
Favorable Feedback:
Many consumers applaud the aesthetic and top quality of the furniture, noting that pieces often exceed expectations in terms of material and craftsmanship.
Some reviews from the company's site highlight items as "statement-making" and " specifically what I required to pull the room together."
Older reviews from third-party sites additionally state positive experiences with item quality and timely delivery.
Unfavorable Comments:
Much more current evaluations on independent websites like Sitejabber and Houzz repaint a much less positive photo, with constant problems regarding service, value, and deceitful advertising and marketing.
Usual issues highlighted on Sitejabber and various other platforms consist of:
Poor customer service: Consumers report a lack of interaction and difficulty settling problems.
Deceptive techniques: There are discusses of products being listed as "in stock" when they are not, as well as a "bait and switch" technique with Manhattan Home Design furnishings high quality and sales.
Shipping and shipment concerns: Lengthy hold-ups, unsatisfied orders, and harmed items upon arrival are often pointed out.
Problem with returns and reimbursements: Customers have actually reported considerable challenges in getting reimbursements or substitutes for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her background is in the company and lawful globe, and she obtained the business with the objective of boosting the on-line furniture purchasing experience. She is likewise a factor to the company's blog site, where she writes about interior decoration trends and ideas. Her leadership is concentrated on curating ageless, high-quality items and changing the company's track record through a much more customer-centric method.